IRCTC Helpline & Customer Care
irctc.co.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About IRCTC
Customer support at the Indian Railway Catering and Tourism Corporation (IRCTC) for tickets booked on irctc.co.in or the Rail Connect app is 14646 within India, in 12 languages including Hindi, Tamil, Bengali and Marathi. From abroad, IRCTC lists +91-8044647999 and +91-8035734999.
Problems cancelling an e-ticket or filing a TDR go by email to [email protected], from your registered email ID, and other queries can be raised and tracked on the IRCTC eQuery portal. PNR status, train running and on-board complaints belong to Indian Railways on 139, not to IRCTC.
IRCTC helpline — questions
14646 within India, for tickets booked on IRCTC. Support runs in 12 languages, including Hindi, English, Tamil, Telugu, Bengali and Marathi. As of now IRCTC gives no 1800 toll-free line on its contact page.
IRCTC se book kiye ticket ke liye 14646 dial karein. PNR ya train running status ke liye 139 hai, jo Indian Railways ki line hai.
[email protected], for problems cancelling an e-ticket online or filing a TDR. Write from your registered email ID, as IRCTC asks.
Use the IRCTC eQuery portal, where you submit a query and track it. Keep the transaction ID and PNR ready. The eQuery portal also handles I-Mudra wallet queries.
No. 139 is Indian Railways' enquiry and Rail Madad line, for PNR status, train running and complaints on board. IRCTC's own customer care is 14646.
IRCTC lists +91-8044647999 and +91-8035734999 for customers outside India.
Online booking runs from 12:20 AM to 11:45 PM IST every day. Between 11:45 PM and 12:20 AM the site takes no bookings, so try again after 12:20 AM.
The card's bank, whose numbers IRCTC lists on its contact page for the SBI, Bank of Baroda, HDFC and RBL cards. Other loyalty programme questions go to [email protected].
Yes. Download saves IRCTC's customer care line, the overseas numbers and the email to your gallery. Worth doing before you need it.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with IRCTC. Always confirm on the official website. How we verify this.