IDFC FIRST Credit Card Credit Card Customer Care & Helpline

Call 1800 10 888, the toll-free line of IDFC FIRST Bank. One number covers cards, accounts and loans.

Yes. 1800 10 888 answers 24x7, including Sundays and bank holidays. WhatsApp Banking on 95555 55555 is there for quick checks such as the card balance.

Dial +91 22 6248 5152 while travelling outside India. NRI customers can also use the toll-free numbers that the bank lists country by country on its NRI customer care page.

Write to [email protected], the customer service mailbox the bank names first in its complaint process. NRI customers can write to [email protected]. Both use the idfcfirstbank.com domain and are genuine.

Open Raise a Request on the bank's customer care page or in the app. Track Requests on the same page shows past and open requests with their status.

Start with 1800 10 888 or [email protected] and note the request number you get.

If that does not fix it, the grievance redressal page on the IDFC FIRST Bank website sets out the later levels. The RBI Integrated Ombudsman at cms.rbi.org.in is the next stop for card complaints.

Block the card in the app at once, then call 1800 10 888 to report it. The bank's Report An Unauthorised Transaction page lists the steps. Tell the bank within three working days, as RBI rules limit your loss when you report that fast. For online fraud, also call 1930, the national cyber crime helpline.