Federal Bank Credit Card

Federal Bank Credit Card Credit Card Customer Care & Helpline

federal.bank.in

verified

24x7

1800 425 1199

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Second toll-free line 1800 420 1199
Activate a credit card by missed call (registered mobile) 080 49670455
Close a credit card by SMS (CCCANCEL and last 4 digits) +91 98736 62838
Report an unauthorised transaction [email protected]
Hours24x7
Official sitefederal.bank.in
AddressThe Federal Bank Ltd, Federal Towers, Aluva, Ernakulam, Kerala 683101

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About Federal Bank Credit Card

Card holders of The Federal Bank Ltd call 1800 425 1199, toll-free, or 1800 420 1199. Executives answer 24x7. From abroad, dial 0484 2630994.

Card requests, disputes and billing date changes also go by email to [email protected].

Federal Bank Credit Card helpline — questions

Call 1800 425 1199 or 1800 420 1199, both toll-free across India. The Federal Bank contact center handles credit cards along with all other banking.

Yes. Federal Bank says its contact center executives are available 24 x 7.

Dial 0484 2630994. The bank's card pages list it for calls from outside India.

Write to [email protected] for card requests, billing date changes, disputes and cancellation. Send it from your registered email ID where the bank asks for that.

Raise a ticket in FedMobile under Help and Support, with Credit Card as the category. You can also call 1800 425 1199, email [email protected], or visit a branch.

Billing disputes are normally addressed within 14 working days.

  • Email [email protected] from your registered email ID.
  • Or send CCCANCEL and the card's last 4 digits by SMS to +91 98736 62838 from your registered mobile.
  • Or raise a request in FedMobile under Help and Support.

Block the card at once on 1800 425 1199, then email the details to [email protected]. Report within three working days, which limits your loss under RBI rules. For online fraud, also report on 1930.

Federal Bank's grievance page lists the later levels if customer care does not resolve it. After that, the RBI Integrated Ombudsman hears card complaints on cms.rbi.org.in.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Federal Bank Credit Card. Always confirm on the official website. How we verify this.