Facebook Support & Online Help Centre
facebook.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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Check live status before you call, it may just be busy.
About Facebook
Help for Facebook, the social network run by Meta Platforms, Inc., comes through the Facebook Help Centre and the Meta AI support assistant, which you can chat with from any Help Centre page while logged in. Reports you make, account alerts and messages from Facebook sit in your Support Inbox.
A hacked account is recovered at facebook.com/hacked. In India, grievances go to Facebook's Grievance Officer through an online form signed with an electronic signature; [email protected] is for questions about that process.
Facebook helpline — questions
Use the Facebook Help Centre, or chat with the Meta AI support assistant from any Help Centre page while logged in. Meta says it has no general public phone number for customer service, and it warns that numbers claiming to be Meta support are potentially scams.
Facebook ki madad Help Centre aur Meta AI support assistant se milti hai. Meta ke hisaab se uska koi aam public phone number nahi hai, aur Meta support hone ka daava karne wale numbers se bachna chahiye.
Go to facebook.com/hacked and follow the security steps, preferably on the device you usually use for Facebook. The Meta AI support assistant can also walk you through securing an account.
In India, complaints go to Facebook's Grievance Officer through an online form signed with an electronic signature; that form is the route Meta publishes. The address [email protected] answers questions about that process only. You can also write by post to Meta's Gurgaon address, and a hacked account is recovered at facebook.com/hacked.
Your Support Inbox holds reports you made about others, account alerts and messages from Facebook. On a computer, click your profile picture, then Help and support, then Support Inbox.
Yes, for Meta Verified subscribers: creators and businesses on Meta Verified get email and chat support for account issues. Advertisers get help through Meta Business Support Home.
Yes. Download saves the Help Centre, the hacked-account page and the India grievance route as one image to keep or share.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Facebook. Always confirm on the official website. How we verify this.