Etihad Airways Customer Care & Booking Support

1800 123 3901. The line is free to call from India and staffed 24 hours, daily. It appears in Contact us on Etihad's Help centre when India is selected.

1800 123 3901 Etihad ka India toll-free number hai, jo 24 ghante, har din chalta hai. WhatsApp par bhi Etihad se baat kar sakte hain.

Yes. Etihad's WhatsApp support is +971 56 688 9003, a virtual assistant you can message any time. First Deluxe ticket holders have Etihad Concierge, also on WhatsApp, available 24/7.

Etihad takes complaints through Complaints & feedback on etihad.com, where you choose Raise a complaint. The same page has Check status for a case you already raised.

Before leaving the airport, get a Property Irregularity Report (PIR) at the Baggage Services counter. You need it to track the bag and to claim.

• Damage: tell Etihad at the arrivals desk, or in writing within seven days.
• Delay: claim for essential items within 21 days.
• A bag missing 21 days after the report is treated as lost.

For a corporate booking made directly with Etihad, email [email protected] within 48 hours of booking. Include the booking reference, company name, GSTIN, Indian address with state, and an email for the invoice. Agency bookings get it from the agency.

Etihad's main office in India is at 1st Floor, Sundar Mahal, 141 Marine Drive, Churchgate, Mumbai 400020. It also has an office at Terminal II of Indira Gandhi International Airport, New Delhi.