eNPS Portal Helpline & Customer Care

Q: What is the eNPS helpline number?

The CRA toll-free numbers are 1800 210 0080 and 1800 210 0080, with a landline on 022 2499 3499. All cover PRAN, contributions, scheme changes and withdrawal queries.

Q: eNPS ka helpline number kya hai?

NPS CRA ka toll-free number 1800 210 0080 hai, ya 1800 210 0080 par call karein. PRAN, contribution ya withdrawal ki baat in par karein.

Q: Is the eNPS helpline toll-free?

Both 1800 numbers are toll-free. The 022 line is a Mumbai landline and is charged at your normal rate.

Q: What are the eNPS helpline timings?

The lines run Monday to Friday, 9:30 AM to 6 PM, so they are closed at weekends and on public holidays.

Q: What is a PRAN and where do I find mine?

The Permanent Retirement Account Number is your NPS account number, issued when you join and printed on your PRAN card. Every contribution, statement and withdrawal is traced by it, so keep it handy.

Q: Who regulates NPS and where do I escalate a complaint?

NPS is regulated by PFRDA, and complaints start with the CRA helpline or your nodal office before going further. Keep the ticket number from the first complaint, since escalation needs it.

enps.nps-proteantech.in/eNPS/NationalPensionSystem.html

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Mon-Fri 9:30 AM-6 PM

1800 210 0080

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

NPS-CRA Helpline (Toll-free) 1800 210 0080

Atal Pension Yojana (Toll-free) 1800 889 1030

eNPS Portal enps.nps-proteantech.in

NPS CRA Portal www.npscra.nsdl.co.in/

Grievance (CRA portal) cra.nps-proteantech.in

HoursMon-Fri 9:30 AM-6 PM

Official siteenps.nps-proteantech.in/eNPS/NationalPensionSystem.html

AddressProtean eGov Technologies Ltd, 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013

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About eNPS Portal

NPS accounts, PRAN, contributions, login and grievances are handled on the toll-free line run by Protean, which is the Central Recordkeeping Agency behind eNPS and the National Pension System. Those official numbers are listed here so subscribers reach the CRA directly.

Keep your PRAN ready before calling. NPS is regulated by the PFRDA and its support never asks for your OTP or login password, so any such call should be cut immediately.

eNPS Portal helpline — questions

The CRA toll-free numbers are 1800 210 0080 and 1800 210 0080, with a landline on 022 2499 3499. All cover PRAN, contributions, scheme changes and withdrawal queries.

NPS CRA ka toll-free number 1800 210 0080 hai, ya 1800 210 0080 par call karein. PRAN, contribution ya withdrawal ki baat in par karein.

Both 1800 numbers are toll-free. The 022 line is a Mumbai landline and is charged at your normal rate.

The lines run Monday to Friday, 9:30 AM to 6 PM, so they are closed at weekends and on public holidays.

The Permanent Retirement Account Number is your NPS account number, issued when you join and printed on your PRAN card. Every contribution, statement and withdrawal is traced by it, so keep it handy.

Contributions can take a couple of working days to appear as units, since the amount has to settle before it is invested. If it is longer, call 1800 210 0080 with the transaction reference and PRAN.

NPS is regulated by PFRDA, and complaints start with the CRA helpline or your nodal office before going further. Keep the ticket number from the first complaint, since escalation needs it.

Yes. The Download button near the top saves an image of the NPS CRA helpline numbers and official links with the verified contacts and hours.

Other helplines

Ayushman Bharat 14555 CoWIN 1075 DGFT 1800-572-1550 EPFO 1800-118-005 eShram 14434 ESIC 1800 11 2526

Helpline details are compiled from public sources and verified periodically. Not affiliated with eNPS Portal. Always confirm on the official website. How we verify this.

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