DTC Customer Care & Booking Support

1800 118 181, the toll-free Complaint Cell number in DTC's directory. The Central Complaint Cell also answers on 8744073229 and 011-41400400.

DTC ka toll-free complaint number 1800 118 181 hai. Central Complaint Cell ka mobile 8744073229 bhi hai, aur email [email protected] hai.

[email protected], the Central Complaint Cell address. Give the bus number, route, date, time and place of the incident.

011-23370236, at DTC headquarters, I.P. Estate, New Delhi 110002. The Intelligent Command and Control Centre at HQ is on 011-23370209 and tracks buses across the city.

Report it to the Complaint Cell on 1800 118 181 with the bus number, route, time and place. DTC also runs a Road Safety Cell, reachable on 8744073265, for safety complaints and suggestions.

Call 1800 118 181 or write to [email protected] with your pass or transaction details. The Passenger Feedback form on the DTC website takes written complaints too.

Yes. DTC lists East, West, North and South control rooms in its directory, each with its own landline, mobile and email, beside the HQ command centre. For a breakdown or a bus that did not come, the regional control room for your area is the quickest.