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DigiLocker

DigiLocker Helpline & Customer Care

support.digilocker.gov.in

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[email protected]
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Helpdesk Email [email protected]
Support Portal support.digilocker.gov.in/
Public Grievances (CPGRAMS) pgportal.gov.in/
HoursBusiness hours
Official sitesupport.digilocker.gov.in
AddressNational e-Governance Division, Electronics Niketan, 6 CGO Complex, Lodhi Road, New Delhi 110003
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About DigiLocker

There is no phone helpline for DigiLocker, the government's digital document wallet. Its support runs through the official help centre and support email, covering login, Aadhaar linking and document access, and those official links are listed here so you deal with DigiLocker directly.

Keep your registered mobile number with you when you write in. Since your documents sit linked to your Aadhaar, be very careful of anyone asking for your DigiLocker PIN or Aadhaar OTP.

DigiLocker helpline — questions

No public helpline number is listed here. DigiLocker support runs through its official support email and the help section inside the app and website, both linked on this page.
Raise a request on the official DigiLocker support site, where you can also track it after signing in. The published address for written queries is [email protected], NeGD being the division that runs DigiLocker.
[email protected] par mail karein, ya app ke help section se query bhejein. Koi phone helpline nahi hai.
Use Pull Documents and search for the issuing department, since documents appear only after the issuer has published them. If the issuer has not digitised your record, DigiLocker cannot create it.
Yes. Documents issued into DigiLocker by a government department are treated as at par with the original under the IT Act, which is why they are accepted for verification.
Login is tied to your Aadhaar-linked mobile number, and a number that has changed is the usual cause. Update it at an Aadhaar centre first, since DigiLocker cannot override the Aadhaar record.
It is a free government service. Any app or site charging to create an account or fetch a document is not official. If a complaint is unresolved, the Digital Locker Authority holds a grievance slot every Wednesday between 4 and 5 PM, and CPGRAMS at pgportal.gov.in is the formal route.
Yes. Tap Download near the top of this page to save an image of DigiLocker's official contacts and links with the support details.

Other helplines

Ayushman Bharat 14555 CoWIN 1075 DGFT 1800-572-1550 eNPS Portal 1800 210 0080 EPFO 1800-118-005 eShram 14434

Helpline details are compiled from public sources and verified periodically. Not affiliated with DigiLocker. Always confirm on the official website. How we verify this.