Delhi Metro Customer Care & Booking Support

155370, DMRC's 24x7 helpline. It is not toll-free; the call is charged at your normal rate. It gives train and service updates and handles general queries.

DMRC ki 24 ghante helpline 155370 hai, call ka charge aapke plan ke hisaab se lagta hai. Saman kho gaya ho to Lost and Found ko 8527405555 par call karein.

Use the Digital Feedback Book, linked as For Feedback/Complaints at the top of delhimetrorail.com. For a card or ticket problem, the customer care centre at any station can act on the spot.

Go to the customer care centre of a nearby station within 7 days. After that, contact the Lost and Found office below platform 3 at Kashmere Gate station on 8527405555, or call the Metro Bhawan EPABX, 011-23417910.

It opens 8 AM to 8 PM, except Sundays and holidays. Bring a photocopy of an address ID along with the original. Items are kept for one month.

DMRC's helpline for missing persons and for women, children and Divyangjan passengers separated from family is 011-23415480.

155655, the 24x7 helpline of the CISF unit that guards DMRC stations. Use it for a security problem inside the metro.

Yes, if money left your account. The DMRC operator notes the reference number, amount, date, time and last four digits of the card, and the refund is processed from that.