Crunchyroll Support & Online Help Centre

Reach Crunchyroll Support by live chat in the Help Center at help.crunchyroll.com, open 24x7 for streaming and account problems. Crunchyroll says it does not offer phone support.

1. Open help.crunchyroll.com.
2. Tap the chat icon in the bottom right corner.
3. Ask the virtual agent to connect you to a live agent.

Use the Help Center chat for account and billing problems. Crunchyroll's News page also sends readers with account issues to help.crunchyroll.com.

Wait 24 hours, then contact Crunchyroll Support on chat. Share the transaction date and time, the amount charged, and the UPI transaction ID from your UPI app.

Cancel where you signed up. For a direct plan, log in on crunchyroll.com, open Settings, then Membership Info, then Cancel Subscription. For a plan bought in the app, cancel in your Google Play or Apple account.

Deleting the app or removing your card does not stop billing. Premium stays until the billing period ends.

No. Plans bought through Google Play, Apple or a partner like Amazon are managed there. Crunchyroll's chat team still helps with playback and other account problems.

Treat it as phishing. Crunchyroll does not ask for personal details by email, SMS, phone or social media unless you contacted it first. Do not click the links; send a screenshot with the sender's address to Crunchyroll Support, and change your password if you already clicked.