BEST Bus Transport Customer Care & Booking Support

1800 227 550, toll-free, for BEST bus services and general bus information. Accidents and emergencies go to the Bus Traffic Control Room on 022 2413 7937.

Toll-free 1800 227 550 par call karein ya [email protected] par likhein. Bus station ya chowki par rakhi complaint book mein bhi likh sakte hain. Bus number, route aur samay zaroor batayein.

Email [email protected] with the bus number, route, date and time, or write in the complaint book at the bus station or chowki. You can also tell the inspecting staff on the route. BEST holds a departmental enquiry against the staff member and may call you to it.

The Ticket and Cash Department at Wadala Depot pays out passenger balances. Call 022 2418 3360 or write to [email protected]. The office is on the 1st floor of the Traffic Administration Building at Wadala Depot.

At Wadala Depot, 2nd floor, Traffic Administration Building. Call 022 2412 8596 before you go; the item is returned after you pay the charges.

Call the control room on 022 2413 7937 at once. BEST helps with hospitalisation and money, and informs relatives. Claims are handled at Mumbai Central Bus Depot, 2nd floor, on 022 2308 7393.

Call the toll-free 1800 227 550 for general bus operation information, or the Bus Traffic Control Room on 022 2413 7937. Suggestions for new or changed routes go by email to [email protected].