UPS Customer Care & Tracking Help
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About UPS
UPS (United Parcel Service) takes calls in India on two toll-free numbers, 1800-22-7171 and 1800-102-7171, Mon-Sat, 8.30 AM-9 PM. Written queries go to [email protected], and UPS says a reply can take several days.
Problems with the shipping tools have their own technical support line. The Indian company, UPS Express Private Limited, has its head office in Jogeshwari East, Mumbai, and main centres in New Delhi, Bengaluru and Chennai.
UPS helpline — questions
1800-22-7171, with 1800-102-7171 as the second line. Both are toll-free and answer Mon-Sat, 8.30 AM-9 PM. Keep the tracking number ready.
Monday se Saturday, subah saade aath se raat nau baje tak. Number 1800-22-7171 hai, 1800 wala, yaani call free hai.
Mon-Sat, 8.30 AM-9 PM. Sunday is not covered. Technical support keeps shorter hours: weekdays 8.30 AM to 6.30 PM and Saturday until noon.
Yes. Both 1800 numbers are free to call from an Indian phone. The technical support line, 00 0800 852 1113, uses an international access format instead.
[email protected], the email support address on UPS India's contact page. UPS says a reply may take several days, so call for anything urgent.
Technical support on 00 0800 852 1113, weekdays 8.30 AM to 6.30 PM and Saturday until noon. The 1800 numbers handle shipments and deliveries.
The Mumbai head office is on 022 2827 6200. The New Delhi main centre in Okhla is on 011 3535 2000, and the Bengaluru main centre on 080 4904 6200.
Write to [email protected] or call 1800-22-7171. For a parcel that is several days late, arrived damaged or shows delivered but never reached you, file a claim through UPS Claim Support on ups.com. UPS investigates, and if it cannot find the parcel it settles the claim.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with UPS. Always confirm on the official website. How we verify this.