Threads

Threads Support & Online Help Centre

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Online support

Threads Support

Last verified Sep 2026 · numbers can change, confirm on the official site.

All contact details

Old Threads domain (redirects to threads.com) threads.net/
India Grievance Officer (questions about the grievance process only) [email protected]
Official sitethreads.com
AddressMeta Platforms Inc, Unit 28 and 29, The Executive Centre, Level 18, DLF Cyber City, Building No 5, Tower A, Phase III, Gurgaon 122002

Is Threads down right now?

Check live status before you call, it may just be busy.

About Threads

Threads, from Instagram and Meta Platforms, is supported through the Threads section of the Instagram Help Centre and the Meta AI support assistant, plus the report links inside the app. Meta says those online tools are the quickest way to get a concern handled.

In India, Instagram's Grievance Officer takes complaints through a signed online form, and the [email protected] address answers only questions about that process.

Threads helpline — questions

Help comes through the Instagram Help Centre, which has a Threads section and a Meta AI support assistant, and through the report links in the app. Meta lists no customer care phone number for Threads as of now.

Use Instagram's Grievance Officer contact form, signed with an electronic signature. The email [email protected] is only for questions about the grievance process, and post goes to Meta Platforms in DLF Cyber City, Gurgaon.

No. For security, Meta cannot delete a Threads account for you; you must log in and request it. Deletion becomes permanent 30 days after the request, and until then you can cancel it.

Temporarily deactivate the profile instead of deleting it. Meta suggests this for a break, and your Instagram or Facebook account stays as it is.

Instagram Help Centre ka Threads section dekhiye, ya Meta AI support assistant se baat kariye. Kisi post ki shikayat us post ke report option se kariye.

Threads is built by Instagram and provided by Meta Platforms, Inc.; in some countries Meta Platforms Ireland Limited or an affiliate runs parts of it. Its terms add to the Instagram Terms of Use.

Yes. Tap Download on this page to keep the help centre route, the deletion steps and the grievance details as one image.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Threads. Always confirm on the official website. How we verify this.