Tata AIA Customer Care & Claim Helpline
tataaia.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Tata AIA
Policy, premium and payout queries for Tata AIA Life Insurance Company Limited go to 1860 266 9966, Monday to Saturday, 10 am to 7 pm. Local call charges apply. Email [email protected], or WhatsApp +91 70456 69966 for application and policy questions.
NRI policyholders have their own desk on +91 22 6251 9966 and [email protected]. Claims can be mailed to [email protected] or posted to the Centaurus office in Thane West.
Tata AIA helpline — questions
1860 266 9966, open Mon-Sat, 10 AM-7 PM IST for premium, payout and policy service. Local call charges apply; it is not a toll-free line. NRI policyholders call +91 22 6251 9966.
Tata AIA Life ki customer care line 1860 266 9966 hai. Yeh line Mon-Sat, 10 AM-7 PM khuli rehti hai, aur call charges lagte hain. Policy ke sawaal WhatsApp +91 70456 69966 par bhi pooch sakte hain.
[email protected] handles application and policy queries. Two other desks have their own address:
- [email protected] for claims,
- [email protected] for NRI customers.
Write from your registered email and quote your policy number.
[email protected]. Tata AIA says it acknowledges a complaint within a day and aims to resolve it in 14 days. You can also call 1860 266 9966 or use the complaint option on its site.
The later levels are on Tata AIA's grievance redressal page. After that, IRDAI's Bima Bharosa portal and the Insurance Ombudsman for your region are open to you.
Yes, +91 70456 69966. Use it for application and policy questions, to pay premium through UPI, or send CLAIM to start a claim.
Call the NRI helpdesk on +91 22 6251 9966, Monday to Saturday, 10 am to 7 pm IST, or write to [email protected]. Call charges apply.
Physical branches work 10 am to 6 pm on weekdays, and see customers between 10 am and 3 pm. Digital branches handle sales only, not policy service. CAMS centres also accept requests and pass them to your branch.
No. As Tata AIA's own site notes, IRDAI and its staff never sell insurance, declare bonuses or invest anyone's premium. Report such a call to the police, and confirm anything about your policy on 1860 266 9966.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Tata AIA. Always confirm on the official website. How we verify this.