Snapchat Support & Grievance Contact
support.snapchat.com
All contact details
HoursIn-app support
Official sitesupport.snapchat.com
Is Snapchat down right now?
Check live status before you call, it may just be busy.
About Snapchat
Snapchat does not run a phone helpline, its support for account, login and safety issues sits in the app and in its own online help centre. Those official links are listed here so you deal with Snapchat itself.
Because no official number exists, any number claiming to be Snapchat support is a scam. Stick to in-app support and the Help Centre, and never share a login code with someone who asks for it.
Snapchat helpline — questions
No. Snapchat runs no phone helpline. Support is through the official support site and the help option in the app, linked on this page.
A lock usually follows use of a third-party or modified Snapchat app. Uninstall it, use the official app, and follow the unlock flow on the support site. A repeat lock can be permanent.
Third-party app hata kar official app use karein, phir unlock flow follow karein. Dobara lock hone par account permanently band ho sakta hai.
Report from the profile or the snap itself rather than a general form, since that attaches the evidence automatically. The support site also has forms for impersonation and safety concerns.
Use the password reset by phone number or email on the login screen. Keeping both current on the account is what makes recovery possible later.
No, and accounts offering to unlock or recover Snapchat for a fee are scams. Snapchat never charges for account help and never asks for your password.
Yes. Tap Download near the top to save an image of Snapchat's official contacts and links, including the account unlock route.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Snapchat. Always confirm on the official website. How we verify this.