SingPost

SingPost Customer Care & Tracking Help

singpost.com

verified

Mon-Fri, 8.30 AM-6 PM SGT

+65 6845 4545

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Hotline within Singapore (also mail security) 1605
Commercial invoice for dutiable items entering Singapore [email protected]
PO Box, mail redirection and retention [email protected]
HoursMon-Fri, 8.30 AM-6 PM SGT
Official sitesingpost.com
Address10 Eunos Road 8, Singapore Post Centre, Singapore 408600

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About SingPost

From India, SingPost, or Singapore Post Limited, answers on +65 6845 4545, its line for overseas callers. Inside Singapore the hotline is 1605. Both run 8.30 AM to 6 PM Singapore time on weekdays and 8.30 AM to 1 PM on Saturdays, and close on Sundays and holidays.

Written enquiries, claims and proof of delivery requests go through the Make an Enquiry form on singpost.com. Genuine SingPost emails always come from an address ending in @singpost.com. The head office is Singapore Post Centre, 10 Eunos Road 8.

SingPost helpline — questions

From India, +65 6845 4545. Inside Singapore the hotline is 1605. Keep the tracking number, which ends in SG, ready.

India se +65 6845 4545 par call kijiye. Singapore ke andar 1605 hai. Tracking number saath rakhiye.

Call +65 6845 4545 from India or 1605 within Singapore. SingPost marks the overseas line as non toll-free, so international call rates apply.

Mon-Fri, 8.30 AM-6 PM SGT, and 8.30 AM to 1 PM on Saturdays. Sundays and holidays are closed. In India that is 6 AM to 3.30 PM on weekdays and 6 AM to 10.30 AM on Saturdays.

Complaints and other written queries go through the Make an Enquiry form on singpost.com. Two mailboxes serve single jobs: [email protected] for a commercial invoice on dutiable items, and [email protected] for PO Box and mail retention matters.

Through the enquiry form, with the tracking number, sender and receiver details, and a description and value of the item, within 30 days of sending. Speedpost compensation is capped at S$150 unless Enhanced Liability was bought.

For Registered and Speedpost items, ask through the enquiry form or on +65 6845 4545 with the tracking number. A signed receipt from an overseas post office can take 25 working days or more.

Call the hotline and ask. SingPost names 1605 for mail security matters; from India, use +65 6845 4545. Its emails always end in @singpost.com.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with SingPost. Always confirm on the official website. How we verify this.