Shiprocket Customer Care & Tracking Help

Shiprocket lists three: 9711451060, 8510036060 and 8510042020, answered 9 AM - 9 PM. Sellers can also raise a ticket from the panel, which carries the account details automatically.

Shiprocket ka number 9711451060 hai, saath hi 8510036060 aur 8510042020. Subah 9 se raat 9 baje tak call karein.

Call 9711451060, 8510036060 or 8510042020, the numbers on Shiprocket's contact page. They are regular mobile numbers, so normal call charges apply.

The phone lines are answered 9 AM - 9 PM. Outside those hours, email [email protected] or use the self-help pages on support.shiprocket.in, which are open at any hour.

Go to the store you bought from. Shiprocket is a shipping platform used by sellers, not the seller itself, so refunds, reships and order changes all come from the store.

Enter the AWB or order ID on Shiprocket's shipment tracking page. The actual delivery is done by a partner courier, which the tracking page names.

Raise it with customer care by phone, chat or email, with the AWB or order ID. If that does not settle it, the later grievance levels are listed on Shiprocket's own contact page.

[email protected]. Include the AWB or order ID, and sellers should raise it from the panel where possible.

At 416, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana. For a shipment problem, the phone lines or a panel ticket are the usual route.