Shazam Customer Care & Support
apple.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
Is Shazam down right now?
Check live status before you call, it may just be busy.
About Shazam
Shazam belongs to Apple, and its help comes from Apple: the Shazam User Guide on Apple's support site, and Apple Support, which Indian users can ring free on 000800 100 9009. Apple India Private Limited's email address is [email protected].
On Android, the app's own settings open the same guide and can send a diagnostic report.
Shazam helpline — questions
000800 100 9009. Shazam is made by Apple, and Apple Support takes calls about it on this toll-free number from India.
iPhone par Apple Account se sign in karein aur Shazam settings mein iCloud Sync on karein. Android par email ya Google Account se login karein. Phir bhi dikkat ho to Apple Support ko 000800 100 9009 par phone karein.
[email protected] is the address Apple India lists. Most Shazam fixes are in the Shazam User Guide on Apple's support site, which is quicker to check first.
In the Shazam app, swipe to the Library, open settings, then tap About. It has a shortcut to submit a diagnostic report, and Get help with Shazam in the same settings opens the user guide.
Release it through an Apple-approved distributor. That adds your music to the Shazam catalogue and to Apple Music.
To see how many people Shazam your songs, and where, join Apple Music for Artists.
No. Apple says Shazam does not record or store the audio it detects, and Apple has no access to audio captured on your device.
Have your device and app version, the Apple Account or Google Account you use with Shazam, and the exact message, such as "server could not be contacted". Check the microphone permission once before calling.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Shazam. Always confirm on the official website. How we verify this.