SARAL Haryana Helpline & Customer Care

0172-3968400, the Antyodaya-SARAL Helpline. It is open Mon-Sat, 7 AM-8 PM, except government holidays.

Call the helpline on 0172-3968400, a 0172 number, or write to [email protected]. No toll-free line appears on the SARAL portal as of now.

[email protected], SARAL's online support address. Put your Application Reference ID or Saral ID and the service name in the subject. SARAL already sends an SMS and email at each step, so check those first.

Besides answering questions, it can register a grievance and track it for you, and file and track an appeal on your behalf. If a service misses its RTS deadline, SARAL files the appeal itself, and the helpline can tell you where it stands.

Open a ticket on SARAL's e-Ticketing portal and follow it with Track Ticket. You can also ask the helpline to register it for you. The system handles queries as well as grievances and shows each ticket's status as it moves.

Ring 1064, the number SARAL gives for corruption-related complaints. Note the office, the service and the date before you call.

The List of SARAL Kendra page on the portal shows centres district by district. Kendras run at district, tehsil and sub-division level, and CSC centres take SARAL applications too. Book a token online with your Family ID before going.