Sanchar Saathi Helpline & Customer Care
sancharsaathi.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Sanchar Saathi
The Sanchar Saathi Helpdesk of the Department of Telecommunications answers on 011-20907480 (Mon-Fri, 9 AM - 5 PM) and by email at [email protected].
DoT also takes reports of international calls showing an Indian +91 number on 1963 and 1800110420, and checks a phone's IMEI by SMS to 14422.
Sanchar Saathi helpline — questions
Call 011-20907480, the Sanchar Saathi Helpdesk of the Department of Telecommunications, Mon-Fri, 9 AM - 5 PM. You can also email [email protected].
Sanchar Saathi Helpdesk ka number 011-20907480 hai, jo Mon-Fri, 9 AM - 5 PM chalta hai. Email [email protected] par bhi bhej sakte hain.
Open the complaint status form on Sanchar Saathi and enter the Complaint ID and the registered mobile number. Confirm the 6-digit OTP sent to that number, and the details appear.
Dial 1963 or 1800110420, or report it on the portal under Report Incoming International Call with Indian Number. DoT keeps the caller's identity confidential.
Call the cyber crime helpline 1930 or file at cybercrime.gov.in at once. Sanchar Saathi's Chakshu is for reporting the suspicious call or message, not for recovering money.
Use your operator's tracker, which Sanchar Saathi lists: Airtel's track request page, BSNL's UCC customer page, Jio's service request status page, or the Vi app. Keep the complaint ID handy.
Yes. It is the helpdesk email printed on the Sanchar Saathi Contact Us page of the Department of Telecommunications, Ministry of Communications.
The Department of Telecommunications, Ministry of Communications, Government of India. C-DOT, the Centre for Development of Telematics, designed and developed the portal and hosts it. The same services are on the Sanchar Saathi app.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Sanchar Saathi. Always confirm on the official website. How we verify this.