RTPS Bihar Helpline & Customer Care
serviceonline.bihar.gov.in
Email support
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About RTPS Bihar
The RTPS Bihar (Right to Public Services) portal lists one helpdesk route, the email [email protected]. For help with a form, the executive assistant at your block or circle office is the first person to ask.
Late or refused certificates are handled through first and second appeals on rtpsappeal.bihar.gov.in, whose office replies by email on working days.
RTPS Bihar helpline — questions
The portal's published helpdesk is the email [email protected]. For help with a form, ask the executive assistant at your block or circle office. RTPS Bihar lists no customer care number on serviceonline.bihar.gov.in as of now.
Portal par helpdesk email [email protected] diya gaya hai. Form ki madad ke liye apne prakhand ya anchal karyalay ke karyapalak sahayak se miliye.
[email protected]. Mention the service name, your Application Reference Number and the date of application in the mail.
File a first appeal on rtpsappeal.bihar.gov.in. If you are not happy with the order, a second appeal can be filed there too, and you can track the appeal online.
[email protected], the email printed on the RTPS Appeal portal, whose office works on weekdays between 10 AM and 6 PM. It is a genuine government address even though it is a Gmail account.
Start with the executive assistant at your panchayat, block or circle office. They take it to the block IT assistant and, if needed, the district IT manager and NIC Bihar's ServicePlus team.
No. The portal states that a fee paid through OGRAS cannot be refunded by NIC or ServicePlus. Check the service and details before you pay.
No. You can apply online from a phone or computer. The RTPS counter or a Common Service Centre is there if you want help filling the form.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with RTPS Bihar. Always confirm on the official website. How we verify this.