Protean PAN Helpline & Customer Care

020 27218080, the PAN and TDS call centre (Daily, 7 AM - 11 PM). For application status alone, the automated IVR on 08069708080 reads it out from your acknowledgement number.

020 27218080 par call karein, roz subah 7 se raat 11 baje tak. Nayi PAN application, correction ya e-PAN ki dikkat isi par batayein; WhatsApp 8096078080 par Hi bhi bhej sakte hain.

Yes. NSDL e-Governance Infrastructure Limited was renamed Protean eGov Technologies Limited. It remains one of the two agencies that process PAN applications, so old NSDL PAN links point here.

No. Protean lists no toll-free number; 020 27218080 is a Pune landline at your usual call rate. WhatsApp on 8096078080 and the IVR on 08069708080 are the other two lines.

8096078080. Send Hi to start; Protean says the service runs 24/7. Keep your 15-digit acknowledgement number ready.

The 15-digit acknowledgement number from the application, and the payment reference if a fee was debited.

[email protected]. Application papers go by post to the Income Tax PAN Services Unit, managed by Protean, at Sapphire Chambers, Baner Road, Pune 411045.

Use the Customer Care Form on Protean's TIN site and choose Complaint; it asks for your name, address, email and the area of the problem. The call centre on 020 27218080 and the [email protected] mailbox take complaints too; quote the acknowledgement number.