PMAY Gramin Helpline & Customer Care
pmayg.dord.gov.in
Email support
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About PMAY Gramin
For software, mobile app and registration problems with PMAY Gramin, the Pradhan Mantri Awaas Yojana - Gramin of the Ministry of Rural Development, write to [email protected]. FTO processing and payment issues go to the PFMS helpdesk at [email protected].
Your Gram Panchayat or Block Development Office handles questions about selection and eligibility.
PMAY Gramin helpline — questions
Write to [email protected] for software, mobile app and registration issues. For selection questions, contact your Gram Panchayat or Block Development Office. No phone helpline is printed on the PMAY-G portal as of now.
PFMS support at [email protected] handles FTO processing and electronic payment issues. Check the FTO Tracking page first for your transfer status.
Use the Public Grievance link on the PMAY-G portal, which opens CPGRAMS. Give your PMAY-G registration number, state, district and village.
The PMAY-G Contact Us page has a State/District officials directory with nodal contacts for all States and UTs. The eligibility page also points households to their Gram Panchayat or Block Development Office.
Yes. The AwaasApp monitors house construction with geo-referenced, time-stamped photos of each stage, and the AwaasPlus 2024 app runs the survey for new households. Both are linked from the PMAY-G site.
Your Gram Panchayat or Block Development Office. Beneficiaries come from the Permanent Wait List, which Gram Sabhas verify, and new households are added through the AwaasPlus 2024 survey.
Answer the Am I Eligible? questionnaire on the PMAY-G site. If you meet the initial criteria, it takes you to the official self-survey portal.
Your PMAY-G registration number, Aadhaar, state, district, block and village, and the FTO or instalment details if your question is about payment.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with PMAY Gramin. Always confirm on the official website. How we verify this.