How do I raise a PFMS grievance in writing?

Use the grievance portal linked here, which gives you a ticket you can track, or email helpdesk-pfms@gov.in. Quote the scheme name and payment reference in either case.

PFMS Helpline & Customer Care

Q: What is the PFMS helpdesk number?

The PFMS helpdesk is 1800 118 111, covering DBT payment status, bank account validation and scheme credit queries.

Q: PFMS ka helpdesk number kya hai?

PFMS ka helpdesk number 1800 118 111 hai. DBT payment ya bank account validation ki problem is par batayein.

Q: Is the PFMS helpdesk toll-free?

Yes, 1800 118 111 is a toll-free number for beneficiaries and agencies alike.

Q: What are the PFMS helpdesk timings?

The helpdesk works Monday to Saturday, 9 AM to 6 PM, so it is closed on Sundays and government holidays.

Q: What does PFMS actually do?

PFMS is the Public Financial Management System, which tracks government scheme funds and routes direct benefit transfers to beneficiary accounts. It is the plumbing behind many scheme payments rather than a scheme itself.

Q: My scheme payment shows as sent on PFMS but has not reached my account, what now?

That usually means the credit failed at the bank end, often because the account is dormant, closed or not Aadhaar-seeded. Check with your bank first, then raise it on 1800 118 111 with the payment reference.

Q: Can I download or share the PFMS helpdesk number screenshot?

Yes. Tap Download near the top to save an image of PFMS's helpdesk number and official links with the verified contacts and hours.

pfms.nic.in

verified

Mon-Sat 9 AM-6 PM

1800 118 111

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

PFMS Helpdesk (Toll-free) 1800 118 111

PFMS Helpdesk [email protected]

PFMS Portal pfms.nic.in

HoursMon-Sat 9 AM-6 PM

Official sitepfms.nic.in

AddressPFMS, O/o Controller General of Accounts, 3rd and 4th Floor, Shivaji Stadium Annexe, Connaught Place, Shaheed Bhagat Singh Marg, New Delhi 110001

Is PFMS down right now?

Check live status before you call, it may just be busy.

About PFMS

Scholarship, DBT and scheme payment tracking, including know-your-payment queries, are handled by PFMS on its own toll-free helpdesk. This is the Finance Ministry's payment system, and the official helpdesk is listed here so beneficiaries reach PFMS directly.

Keep your application or reference ID ready. PFMS is free and no official can speed up or release a payment for money, so treat such an offer as a scam.

PFMS helpline — questions

The PFMS helpdesk is 1800 118 111, covering DBT payment status, bank account validation and scheme credit queries.

PFMS ka helpdesk number 1800 118 111 hai. DBT payment ya bank account validation ki problem is par batayein.

Yes, 1800 118 111 is a toll-free number for beneficiaries and agencies alike.

The helpdesk works Monday to Saturday, 9 AM to 6 PM, so it is closed on Sundays and government holidays.

PFMS is the Public Financial Management System, which tracks government scheme funds and routes direct benefit transfers to beneficiary accounts. It is the plumbing behind many scheme payments rather than a scheme itself.

That usually means the credit failed at the bank end, often because the account is dormant, closed or not Aadhaar-seeded. Check with your bank first, then raise it on 1800 118 111 with the payment reference.

Use the grievance portal linked here, which gives you a ticket you can track, or email [email protected]. Quote the scheme name and payment reference in either case.

Yes. Tap Download near the top to save an image of PFMS's helpdesk number and official links with the verified contacts and hours.

Other helplines

Ayushman Bharat 14555 CoWIN 1075 DGFT 1800-572-1550 eNPS Portal 1800 210 0080 EPFO 1800-118-005 eShram 14434

Helpline details are compiled from public sources and verified periodically. Not affiliated with PFMS. Always confirm on the official website. How we verify this.

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