PCMC Helpline & Customer Care

8888006666, the PCMC Sarathi helpline, printed at the top of the PCMC home page. For the main office in Pimpri, call 020-67333333 or 020-28333333.

9922501450, for complaints by SMS or WhatsApp. If you are not registered on the grievance portal, send your full name and address with the complaint.

[email protected], the Sarathi address. PCMC's contact page also gives [email protected]. Mention your ward, your address and the service your query is about.

Open the PCMC grievance portal and click Check Complaint Status. Registered citizens and housing societies file new complaints on the same portal, which also publishes department-wise complaint figures.

PCMC's contact page says to dial 673-3 and then the department's extension number. The main office line is 020-67333333.

Pimpri Chinchwad Municipal Corporation, Mumbai-Pune Road, Pimpri, Pune 411018. For a service in person, the CFC page lists Citizen Facilitation Centres closer to you.

For records from 1 January 2016, PCMC's Birth and Death page links to the Civil Registration System (CRS) site. For a birth in a particular hospital, the same page names the PCMC registration office that issues it, for example the office at Jijamata Hospital, Pimpri.

Visit the water supply department at your ward office with the required documents. The bill itself can still be paid online on water.pcmcindia.gov.in with your Consumer ID.