Passport Seva Helpline & Customer Care
passportindia.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Passport Seva
The Ministry of External Affairs runs the Passport Seva national call centre on the toll-free 1800-258-1800. Citizen service executives answer from 8 AM to 10 PM, and the automated line gives application status round the clock.
Complaints go through the Feedback / Grievance form on passportindia.gov.in, or to the Public Grievances Cell at [email protected] with your file number. Appointments are booked only on the portal, and no agent can hold one for you.
Passport Seva helpline — questions
1800-258-1800, the national call centre. Citizen service executives answer from 8 AM to 10 PM, and the automated line gives application status 24 hours a day.
Passport Seva ka toll-free number 1800-258-1800 hai. Subah 8 se raat 10 baje tak executive se baat hoti hai, status ki automated jaankari 24 ghante milti hai.
Yes, 1800-258-1800 costs nothing to call. Keep your file number ready so the executive can find your application.
Executives answer 8 AM - 10 PM. Outside those hours, the automated service on the same number still reads out your application status.
No, one national number serves every city: 1800-258-1800. For something only your local office can settle, find your Regional Passport Office under Passport Offices on passportindia.gov.in.
Use Track Application Status on passportindia.gov.in with your file number, or call 1800-258-1800, where the automated line reads out the status at any hour.
[email protected], the Public Grievances Cell; include your file number. You can also register and track a complaint through Feedback / Grievance on the portal. If it is not settled in reasonable time, CPGRAMS and the Directorate of Public Grievances take passport complaints.
No. Appointments are booked only on the portal, at each office's fixed opening time, and cannot be reserved privately. If an official asks for a bribe, the Passport Seva contact page lists a Vigilance Unit.
Yes. The Download button saves Passport Seva's helpline number and official links as an image, with the verified contacts and hours.
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