OSRTC Customer Care & Booking Support
osrtc.org
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About OSRTC
Passengers of the Odisha State Road Transport Corporation (OSRTC) can call toll-free 1800 345 1122, open 24x7, for general support or a complaint. WhatsApp support is on 7849052205, and the head office in Bhubaneswar answers on 0674 2530368.
Complaint mail goes to [email protected], the address OSRTC lists under customer support on its own contact page, so a reply from that Gmail id is genuine. The head office also gives [email protected] on the state government domain.
OSRTC helpline — questions
1800 345 1122, open 24x7 for general support and complaints, and free to call. The head office line in Bhubaneswar is 0674 2530368. Keep your PNR or transaction reference ready before you dial.
7849052205. OSRTC lists it as WhatsApp support on osrtc.org, next to the toll-free number. Keep your PNR or transaction details ready when you message, so the reply can go straight to your booking.
[email protected] for support and complaints. The head office also gives [email protected] on the state government domain, and [email protected] for the General Manager (Operation).
Call the toll-free line 1800 345 1122, which OSRTC lists for general support and complaints, 24x7. You can also write to [email protected] or message WhatsApp support on 7849052205. Give your PNR, the date and the bus route.
Yes. The head office at Parbahan Bhavan, Bhubaneswar answers on 0674 2530368. For any part of Odisha, the toll-free 1800 345 1122 works round the clock.
Toll-free 1800 345 1122, 24 ghanta khola. WhatsApp support 7849052205. Complaint pain [email protected] ku mail karantu.
Parbahan Bhavan, Old Bus Stand, Sachivalaya Marg, Unit-2, Ashok Nagar, Bhubaneswar 751009. The General Manager (Admin.) sits there, on 0674 2530368, with [email protected] as the office email. For a ticket problem, use the toll-free line instead.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with OSRTC. Always confirm on the official website. How we verify this.