ORS Patient Portal Helpline & Customer Care

Call the ORS helpdesk on 0120-4925510 or email [email protected]. Keep your registered mobile number and appointment details ready.

ORS ke helpdesk ka number 0120-4925510 hai. Email [email protected] par likhein. Login, OTP aur appointment booking ki dikkat mein yahi madad karte hain.

Yes, at AIIMS New Delhi. Its website gives 011-26589142 for OPD appointment booking on telephone. Other hospitals have their own counters and numbers.

Cancel it on the ORS portal or the ORS app. The hospital may also cancel or move a slot for its own reasons. A missed appointment lapses, and repeated no-shows can lead to restrictions.

Appointment booking on ORS is free, so most patients never pay. Where a hospital adds paid services, its own refund policy applies and the payment gateway settles the money. Write to the hospital first, quoting the transaction ID.

ORS Administration Support at [email protected], the address given in ORS's terms and refund policy. For a problem with one hospital, ORS also publishes a List of Nodal Officers on the portal.

The National Informatics Centre (NIC), for the Ministry of Health and Family Welfare, as a Digital India initiative. ORS links hospitals running eHospital and other systems, and works with ABHA under the Ayushman Bharat Digital Mission.