National Insurance Customer Care & Claim Helpline
nationalinsurance.nic.co.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About National Insurance
Policyholders of National Insurance Company Limited (NICL) call the toll-free customer service number 1800 345 0330, or message the WhatsApp line +91 99205 01906. General queries go to [email protected], and NIC Portal problems to [email protected].
For a service problem, first contact the business office that issued your policy. Letters go to the CRM Department at the New Town, Kolkata head office.
National Insurance helpline — questions
Toll-free 1800 345 0330, NICL's customer service and call centre number. You can also WhatsApp +91 99205 01906.
NICL ka customer service number 1800 345 0330 hai aur is par call free hai. Chahein to 99205 01906 par WhatsApp message bhi kar sakte hain, ya [email protected] par email likhein.
[email protected] is for general queries. NICL also runs:
- [email protected] for NIC Portal problems.
- [email protected] for senior citizens on health policies.
Walk in to any NICL branch, or call 1800 345 0330. NICL gives the same toll-free number and [email protected] for anyone stuck on renewal or policy download online.
Go first to the business office that issued your policy, then to the Regional Office grievance officer. Both are found from your policy number on NICL's grievance page. You can also register online through NICL Grievance Redressal.
Unresolved complaints go to [email protected]. After that, IRDAI's Bima Bharosa (call 155255) and the Insurance Ombudsman are open.
Email [email protected]. NICL also warns that IRDAI does not sell policies or announce bonuses, so report any such call to the police.
NICL says its official calls may come from its 1600 series calling number, listed on its Contact Us page. Banks, insurers and other regulated financial firms use the 1600 series for service calls.
Premises No. 18-0374, Plot No. CBD-81, New Town, Kolkata 700156. Write to the CRM Department on the 10th floor, Wing A, or walk in to your nearest branch.
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