JioMart Customer Care & Order Help

The JioMart customer care number is 1800 890 1222, for orders, delivery slots, missing items and refunds. JioMart also takes support on WhatsApp at 70003 70003.

JioMart customer care ka number 1800 890 1222 hai. Call har din 8 AM se 8 PM ke beech lagayein, aur WhatsApp par 70003 70003 se bhi support mil jata hai.

Yes. Calling 1800 890 1222 costs nothing from anywhere in India.

Phone support runs 8 AM to 8 PM, 365 days, as JioMart's help page states. WhatsApp at 70003 70003 and chat inside the JioMart app or site are its other support routes.

Report it within 24 hours of delivery. Open the order in Orders, tap Help, then Still need help, and log a complaint, or call 1800 890 1222 with the order number. The same 24-hour window applies when an order is marked delivered but never reached you. Do not accept a package with a broken seal.

• Cancelled before dispatch: the refund for a prepaid order starts within 24 hours.
• Returned item: once JioMart verifies it, the refund is processed within one business day.
• Approved refunds go back to your payment mode within 15 working days. Cash on delivery refunds go to your JioMart Wallet, or to your bank or UPI for third-party sellers.

70003 70003. JioMart lists it as one of its customer support channels, beside the toll-free number and chat, and it keeps a written trail of your conversation.

[email protected], with your order number and, for a damaged item, a photograph. For a complaint customer care did not settle, write to the Grievance Officer at [email protected] with your first ticket number.