JioHotstar Customer Care & Support

Q: JioHotstar ka customer care number kya hai?

JioHotstar ka phone number nahi hai. Official help centre par form bharein ya chat se baat karein.

Q: Is JioHotstar the same as Hotstar and JioCinema?

Yes. JioCinema and Disney+ Hotstar merged in February 2025 to form JioHotstar under JioStar, the Reliance and Disney venture. Old accounts from both services carried over.

Q: My JioHotstar plan changed or the price went up, why?

JioHotstar restructured its plans from 28 January 2026, adding monthly options and moving Hollywood content into the Super and Premium tiers for new subscribers. Existing subscribers keep their old plan and price only while auto-renewal stays active.

Q: Where do I check my JioHotstar subscription and auto-renewal status?

Open JioHotstar on the web browser, not the app, since plan details and the auto-renewal setting are shown there. That single check answers most unexpected-charge questions.

Q: I got JioHotstar free with my Jio plan and it stopped working, whom do I ask?

Contact Jio, not JioHotstar. Subscriptions bundled with JioFiber, Jio AirFiber or a qualifying mobile recharge are managed by Jio, so activation and expiry problems are theirs to fix.

Q: Can I get a refund on a JioHotstar subscription?

Premium subscriptions bought directly are recurring and non-refundable. Cancelling mid-cycle keeps access until the paid period ends, after which the account downgrades rather than refunds.

help.hotstar.com

verified

Last verified Aug 2026 · numbers can change, confirm on the official site.

All contact details

Help Centre help.hotstar.com

Support on X x.com/hotstar_helps

HoursHelp centre / online support

Official sitehelp.hotstar.com

Social & support

X Instagram Facebook

Is JioHotstar down right now?

Check live status before you call, it may just be busy.

About JioHotstar

Playback, live-match, login and subscription issues on JioHotstar are handled through its own Help Centre and in-app help. Those official channels are listed here so subscribers reach JioHotstar directly.

Keep your registered mobile or email ready. Use only the official app and Help Centre, and be cautious of anyone asking for OTPs or payment details, especially around big match days when fake subscription offers do the rounds.

JioHotstar helpline — questions

No phone helpline is listed here. JioHotstar works through its official help centre, which carries a contact form and chat, linked on this page.

JioHotstar ka phone number nahi hai. Official help centre par form bharein ya chat se baat karein.

Yes. JioCinema and Disney+ Hotstar merged in February 2025 to form JioHotstar under JioStar, the Reliance and Disney venture. Old accounts from both services carried over.

JioHotstar restructured its plans from 28 January 2026, adding monthly options and moving Hollywood content into the Super and Premium tiers for new subscribers. Existing subscribers keep their old plan and price only while auto-renewal stays active.

Open JioHotstar on the web browser, not the app, since plan details and the auto-renewal setting are shown there. That single check answers most unexpected-charge questions.

Contact Jio, not JioHotstar. Subscriptions bundled with JioFiber, Jio AirFiber or a qualifying mobile recharge are managed by Jio, so activation and expiry problems are theirs to fix.

Premium subscriptions bought directly are recurring and non-refundable. Cancelling mid-cycle keeps access until the paid period ends, after which the account downgrades rather than refunds.

Yes. Tap Download near the top to save an image of JioHotstar's official contacts and links with the support details.

Other helplines

JioSaavn MX Player Netflix Prime Video SonyLIV Spotify

Helpline details are compiled from public sources and verified periodically. Not affiliated with JioHotstar. Always confirm on the official website. How we verify this.

Download