ixigo Customer Care & Booking Support
ixigo.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About ixigo
Calls to ixigo go to +91 11 6122 4444, a line staffed Mon-Fri, 9.30 AM-5.30 PM. Email goes to [email protected]. Both belong to Le Travenues Technology Limited, the Gurugram company behind the ixigo app.
For a booking, the Customer Service tab in the app is quickest: pick the trip from My Trips and the TARA assistant or a ticket takes it from there. Complaints that stay unresolved can be escalated to [email protected].
ixigo helpline — questions
+91 11 6122 4444, open Mon-Fri, 9.30 AM-5.30 PM. Outside those hours, raise it in the Customer Service tab of the app, where the TARA assistant answers first. As of now, ixigo's support pages list no toll-free number.
ixigo ka helpline number +91 11 6122 4444 hai, jo Monday se Friday subah 9.30 se shaam 5.30 tak chalta hai. Baaki time app ke Customer Service tab mein apni trip chunein.
[email protected]. ixigo acknowledges a mail with a ticket number within 24 hours. Put the booking ID, your ixigo registered mobile number and the transaction ID in it.
Write to [email protected], the customer grievance officer, if support has not settled the issue. Quote the earlier ticket number. ixigo sets out the full grievance process in the policy linked from its support page.
Log in, open the Customer Service tab, pick the trip from My Trips and tap the booking ID. Money for a failed booking returns to the source account within 7 days.
Yes, the ixigo customer service team may call or message after a booking to collect feedback. ixigo staff never ask for a card number, CVV, OTP or password, and never ask you to install AnyDesk or TeamViewer.
Le Travenues Technology Limited, Second Floor, Veritas Building, Golf Course Road, Sector 53, Gurugram 122002. Written complaints go to the Customer Experience Team there. The office line in ixigo's terms of use is +91 124 668 2111.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with ixigo. Always confirm on the official website. How we verify this.