IndiGo

IndiGo Customer Care & Booking Support

goindigo.in

verified

Customer care

0124-6173838

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

IndiGo call centre, second line (also IVR booking) 0124-4973838
6Eskai WhatsApp chat (24 hours) +91 9355194242
Official sitegoindigo.in
AddressInterGlobe Aviation Ltd., Tower C, Level 1, Global Business Park, M.G. Road, Gurugram 122002, Haryana

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Check live status before you call, it may just be busy.

About IndiGo

IndiGo (InterGlobe Aviation Ltd) runs its call centre on 0124-6173838 and 0124-4973838, and its customer experience team reads [email protected]. For quick jobs, send Hi to 6Eskai on WhatsApp at +91 9355194242, which works round the clock.

Refunds, web check-in and booking changes can also be done yourself under My trips on goindigo.in.

IndiGo helpline — questions

0124-6173838 or 0124-4973838, IndiGo's call centre. For quick jobs, 6Eskai on WhatsApp (+91 9355194242) answers at any hour. IndiGo shows no toll-free number on its own pages as of now.

0124-6173838 ya 0124-4973838 par call kijiye. WhatsApp par 6Eskai ko +91 9355194242 par Hi bhejiye, yeh 24 ghante chalta hai aur Hindi bhi samajhta hai.

[email protected], read by the customer experience team. Put your PNR, flight number and date of travel in the mail. IndiGo lists the later stages of a complaint, and who handles each, on its Contact us page.

Yes. Save +91 9355194242 and send Hi to reach 6Eskai. It handles booking, web check-in, flight status, pending payments and cancellation, and offers Chat with an expert for a person.

The transaction ID from IndiGo's payment email, or the PGI reference number, or a scanned bank statement, along with the amount, date and time. IndiGo returns such payments within 5 business days on its own, so call only after that.

Ask at a domestic airport counter, where cash refunds are paid. A ticket paid in cash at an international airport counter needs a mail to [email protected]. Travel agent bookings are refunded to the agent.

Report it at the IndiGo desk in the arrival hall before you leave the baggage area. A bag taken away without a complaint counts as delivered in good condition.

Yes. Tap Download to keep both call centre numbers, the 6Eskai WhatsApp number and the complaint email on your phone.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with IndiGo. Always confirm on the official website. How we verify this.