Indian Visa Online Helpline & Customer Care
indianvisaonline.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Indian Visa Online
The e-Visa FAQ on Indian Visa Online, run by the Bureau of Immigration, gives [email protected] for clarifications, with +91 82780 87808 and +91 11 24300666 as the phone numbers.
Card payment problems go to the payment gateway's own helpdesk, listed on the e-Visa page. The Government of India does not authorise any agent to charge extra fees for an e-Visa or e-Arrival card.
Indian Visa Online helpline — questions
+91 82780 87808 or +91 11 24300666, the numbers the e-Visa FAQ gives for clarifications. Keep your application ID and passport number ready when you call.
[email protected]. Write your application ID, passport number and nationality. The portal does not need you to send documents by email.
The payment gateway's helpdesk. The e-Visa page lists the SBIePay, Axis Bank and Razorpay support lines and emails, with country toll-free numbers for Axis Bank.
Carry a copy of the Electronic Travel Authorization (ETA) when you travel. Before you leave, confirm on the e-Visa page that the status shows GRANTED. Email [email protected] if the status has not changed close to your travel date.
No. The Government of India does not authorise any agent or intermediary to charge fees for emergency or express visas, e-Visas or the e-Arrival card. Apply only on indianvisaonline.gov.in.
By email, to the address you gave in the form. You can also check Visa Status on the e-Visa page. Carry the ETA when you travel.
The Bureau of Immigration, Ministry of Home Affairs, manages the content. NIC designed and built the portal.
Your application ID, passport number, nationality, the date you applied and, for a payment issue, the order number and transaction time.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Indian Visa Online. Always confirm on the official website. How we verify this.