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India Post

India Post Customer Care & Tracking Help

www.indiapost.gov.in

9 AM to 6 PM (except Sundays and holidays)

1800 266 6868
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All contact details

Customer Care 1800 266 6868
Complaint Portal www.indiapost.gov.in/VAS/Pages/ComplaintRegistration.aspx
Hours9 AM to 6 PM (except Sundays and holidays)
Official sitewww.indiapost.gov.in
AddressDepartment of Posts, Dak Bhawan, Sansad Marg, New Delhi 110001
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About India Post

Parcel and Speed Post tracking, booking, postal life insurance and complaints are handled by India Post on its own toll-free line. The government postal service publishes this number itself and it is listed here so you reach India Post directly.

Keep your tracking or consignment number ready before calling. For a complaint, the official India Post CRM portal registers it with a reference number, which is easier to follow up than a phone call. India Post does not ask for a fee or your OTP to release a held parcel, so treat any such SMS or call as a scam.

India Post helpline — questions

The India Post customer care number is 1800 266 6868, covering speed post, registered post, parcels, money orders and delivery complaints.
India Post ka customer care number 1800 266 6868 hai. Speed post, parcel ya delivery se judi shikayat is par darj karwaein.
Yes, 1800 266 6868 is toll-free, so reporting a lost or delayed article costs you nothing.
The helpline runs 9 AM to 6 PM, and is closed on Sundays and public holidays. The complaint portal accepts a complaint at any hour.
Use the 13-character consignment number from your receipt on the India Post website. It is the only reliable way to trace an article, so keep the receipt until delivery.
Register it on the official complaint portal linked here with the consignment number, which gives you a ticket you can track. Raising it with your delivery post office in person helps in parallel.
Almost certainly not. India Post does not send payment links by SMS for pending charges, and this is a common phishing scam. Verify any dues through the official site or your post office rather than the link.
Yes. Tap Download near the top of this page to save an image of India Post's customer care number and official links with the verified contacts and hours.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with India Post. Always confirm on the official website. How we verify this.