Income Tax e-Filing Helpline & Customer Care

Call the toll-free 1800 103 0025, or +91 80 4612 2000 at normal rates. This e-Filing and CPC helpdesk covers ITR filing, intimation, rectification and refunds.

Toll-free 1800 103 0025 par call karein, Somvar se Shukravar subah 8 se raat 8 baje tak. PAN aur assessment year taiyar rakhein.

No. The e-Filing and CPC helpdesk answers Mon-Fri, 8 AM - 8 PM. PAN and TAN queries run longer, 7 AM to 11 PM every day, on the Protean helpline.

ITR questions go to [email protected], tax audit reports to [email protected] and e-Pay Tax to [email protected]. Anything else goes to [email protected].

Use e-Nivaran, the grievance module on the e-filing portal: after login, open Grievances, then Submit Grievance. You can file one without registering, and check its status before or after login. It covers e-Filing, CPC-ITR, CPC-TDS and your Assessing Officer.

Use Tax Evasion Petitions on incometaxindia.gov.in, the department's main website. Enter your name and your mobile number or email, accept the terms, and proceed to the complaint form.

Check View Filed Returns first. The refund starts only after e-verification, usually takes 4-5 weeks, and fails on an inoperative PAN or a bank account that is not pre-validated. Still stuck? Call 1800 103 0025 with your PAN and assessment year.

Check a notice with Authenticate notice/order issued by ITD on the e-filing portal home page. Demand calls come from the Demand Facilitation Centre, which you can call back on the toll-free 1800 309 0130.

Form 16, Form 26AS and TDS statements sit with TRACES on 1800 103 0344, 10 AM to 6 PM Monday to Saturday. AIS, TIS and e-campaign responses go to 1800 103 4215, 9:30 AM to 6 PM Monday to Friday.