HDFC Life

HDFC Life Customer Care & Claim Helpline

hdfclife.com

verified

Mon-Sat, 10 AM-7 PM

022 6844 6530

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

WhatsApp (Etty chatbot, claims: send Death Claim) +91 82918 90569
NRI customer service (call charges apply) +91 89166 94100
New policies and ongoing applications (toll-free) 1800 266 9777
Missed call: fund value, premium amount and due date 08000006609
Health claims email [email protected]
HoursMon-Sat, 10 AM-7 PM
Official sitehdfclife.com
AddressHDFC Life Insurance Company Limited, 4th Floor, Marathon Futurex, Mafatlal Mill Compound, N M Joshi Marg, Lower Parel, Mumbai 400013

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About HDFC Life

Existing policyholders of HDFC Life Insurance Company Limited call 022 6844 6530, Monday to Saturday from 10 am to 7 pm, for premium, claim status and policy changes; call charges apply. Mail goes to [email protected] from your registered email id.

Etty, HDFC Life's WhatsApp bot on +91 82918 90569, answers in English, Hindi and eight more Indian languages. NRI customers have a separate line, +91 89166 94100, open until 9 pm. Buying a new policy is a toll-free call on 1800 266 9777.

Letters go to the customer service office at Marathon Futurex, Lower Parel, Mumbai.

HDFC Life helpline — questions

022 6844 6530, Mon-Sat, 10 AM-7 PM IST, for policy benefits, premium, claim status and change requests. Call charges apply. NRI customers ring +91 89166 94100 until 9 pm.

1800 266 9777 toll-free hai, lekin yeh nayi policy aur chal rahi application ke liye hai, har din 9 am se 9 pm tak. Purani policy ke kaam ke liye 022 6844 6530 par call karein ya WhatsApp +91 82918 90569 par Etty se baat karein.

[email protected], sent from your registered email id. You can also call 022 6844 6530 or meet the grievance officer at your nearest branch.

Its Escalations page sets out the higher levels. If you are still unhappy, take the complaint to IRDAI through Bima Bharosa, or to the Insurance Ombudsman for your region.

Yes. +91 82918 90569 runs Etty, the official chatbot. It works in English, Hindi, Marathi, Telugu, Kannada, Malayalam, Tamil, Bengali, Gujarati and Punjabi, and starts a claim when you send Death Claim.

The health claims team at [email protected], for plans such as Cancer Care and Easy Health. You can also hand papers to the nearest branch.

Give a missed call to 08000006609. You get the premium amount and due date, and the fund value for unit linked plans.

The corporate office is at Lodha Excelus, Mahalaxmi, Mumbai, open Monday to Friday, 9.15 am to 6 pm. Policy letters go to the customer service office in Lower Parel, Mumbai, or a branch. Branches close on Sundays and public holidays.

Call the NRI line +91 89166 94100, Monday to Saturday, 10 am to 9 pm IST, or write to [email protected]. NRI death claim papers can also be emailed to [email protected] with NRI Claim in the subject.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with HDFC Life. Always confirm on the official website. How we verify this.