GST Portal Helpline & Customer Care
gst.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About GST Portal
Help with the GST Portal comes from GSTN, the Goods and Services Tax Network, on one helpdesk number, the toll-free 1800-103-4786, for registration, login, return filing and payment problems.
For a complaint that needs tracking, GSTN points taxpayers to its Grievance Redressal Portal at selfservice.gstsystem.in, which takes screenshots and gives a ticket number. Appeals now go to the GST Appellate Tribunal, which runs its own helpdesk.
GST Portal helpline — questions
1800-103-4786, toll-free, the GSTN helpdesk for registration, return filing, payment and login problems. For anything in writing, raise a ticket on the Grievance Redressal Portal with your GSTIN and screenshots.
1800-103-4786 par call kijiye, yeh toll-free hai. Shikayat ka record chahiye to selfservice.gstsystem.in par ticket uthaiye aur screenshot saath lagaiye. GSTIN aur return ki avadhi pehle se taiyaar rakhiye.
Yes. 1800-103-4786 is free to call from anywhere in India, and GSTN prints it on its Contact Us page and on the grievance portal.
OTPs go only to the mobile number and email registered against the GSTIN. If either has changed, it has to be corrected by filing an amendment, not over a call.
The same helpdesk, on 1800-103-4786. GSTN also asks taxpayers to raise a ticket on the grievance portal if they need help upgrading to emSigner version 3.3, the version new DSC tokens need. Note the token's issue date and the error message before you call.
On the Grievance Redressal Portal at selfservice.gstsystem.in, which GSTN set up for complaints. You log the issue, attach screenshots and get a ticket number to track. If the helpdesk and the self-service portal both fail you, CPGRAMS at pgportal.gov.in is the next step.
No. Filing on the portal is free, and only the tax and any statutory late fee are payable.
To the GST Appellate Tribunal, which is live at efiling.gstat.gov.in and runs its own helpdesk and report-issue route for filing problems.
Yes. Tap Download to keep the GST helpdesk number and the grievance portal address in your gallery, ready for the next due date.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with GST Portal. Always confirm on the official website. How we verify this.