FedEx Customer Care & Tracking Help
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Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About FedEx
For shipments to and from India, FedEx answers on the toll-free line 1800 1033 339, Mon-Sat, 9 AM-9 PM. Its customer care and import clearance teams both sit behind that number, and written queries go to [email protected]. Sundays and public holidays are closed.
Behind the brand in India is FedEx Express Transportation and Supply Chain Services (India) Pvt Ltd, with its registered office in Andheri East, Mumbai. KYC and duty payment messages come on WhatsApp from FEDEX Express IN, 86558 31752.
FedEx helpline — questions
1800 1033 339, toll-free. The customer care and import clearance teams both answer on it, and TNT India lists the same number. Keep the air waybill or tracking number ready.
Toll-free line 1800 1033 339 par call kijiye. Monday se Saturday, subah 9 se raat 9 baje tak FedEx ki team milti hai. Tracking number paas rakhiye.
Mon-Sat, 9 AM-9 PM. The line is closed on Sundays and public holidays. The chat assistant on fedex.com answers round the clock and passes you to the team during the same hours.
[email protected]. FedEx asks you to write there before paying anything you are unsure of. Do mention the tracking number in the subject line.
Report damage or delay in writing within 21 calendar days of delivery, and keep the carton and packing for inspection. Loss or non-delivery claims must reach FedEx within nine months of handing over the package. For India shipments, the Write to the Top form takes an existing case number.
Log in to FedEx Billing Online with your fedex.com user ID and download a soft copy. Without a login, call 1800 1033 339 with the air waybill number. A duty (ROD) invoice for an import comes by email from [email protected].
It can be. FedEx calls from Truecaller-verified numbers, sends SMS as VM-FEDEXN, and uses WhatsApp from FEDEX Express IN on 86558 31752. Documents go only through its secure website. A caller talking about seized illegal items is not FedEx.
The gateway handling it. Mumbai takes calls on 1800 208 1110 or 022 6172 6800, and Bengaluru on 080 4537 4300. The Air Freight Centers at the Mumbai and Delhi airports list 1800 209 6161. Emails from FedEx representatives should come from the fedex.com domain.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with FedEx. Always confirm on the official website. How we verify this.