ESIC Helpline & Customer Care

1800 11 2526, ESIC's toll-free helpline for general and medical queries. For medical advice there is also 1800 11 3839. Keep your insurance number or employer code ready.

Din ho ya raat, 1800 11 2526 par ESIC se baat ho sakti hai, yeh toll-free hai. Ilaaj se judi salah ke liye 1800 11 3839 par call kijiye.

Yes. ESIC's Citizens' Charter lists 1800 11 2526 as a 24x7 toll-free line for general and medical purposes, and the home page calls it 24x7 Citizen Support.

Email [email protected], ESIC's address for suggestions and grievances.

Online, the complaint goes through CPGRAMS: choose Others/Not Listed/Not Known under Grievance Detail, pick ESIC as the Ministry or Department, then your Regional Office. For quick help, the Branch Office Manager or the dispensary in charge you are attached to is the first stop, and offices hold a Suvidha Samagam on a fixed day every month.

The IT care desk: 011-27552237 or [email protected], for employers and insured persons. For Shram Suvidha portal issues, employers use that portal's own help desk.

Check your contributions on the IP Portal, then ask the employer to confirm the filing. Your insurance number is portable, so give the same number to every new employer. If it still does not show, call 1800 11 2526 with your insurance number.

Change it yourself on the IP Portal, where dispensary allotment and change are online. For a visit away from home, any ESI dispensary or hospital in India will see you under Kahin Bhi Kabhi Bhi.

Panchdeep Bhawan, CIG Marg, New Delhi 110002. The switchboard is 011-23604700. For your own claim or contribution record, call the toll-free 1800 11 2526 instead.