Emirates Customer Care & Booking Support
emirates.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Emirates
Calls from India to Emirates, the Dubai airline in the Emirates Group, go to its India Contact Centre on +91 9167003333. Live chat opens from the Help page of emirates.com, and the @EmiratesSupport account on X answers round the clock.
For help in person, Emirates Airline Stores work in nine Indian cities. The Mumbai store is at Mittal Chamber, Nariman Point.
Emirates helpline — questions
+91 9167003333. Emirates gives it as the India Contact Centre on the Help page of emirates.com, and its Indian stores list the same number.
+91 9167003333 Emirates ka India Contact Centre number hai. Ticket badalna ya cancel karna ho to pehle Manage Your Booking mein try karein.
Emirates takes complaints through the Feedback or complaints form under Help on emirates.com, not a public email address. It emails a confirmation, then a reference number. An open case has its own Complaint follow-up form.
Yes. @EmiratesSupport on X is Emirates' customer service account, and its Facebook page also takes queries. Both are staffed 24/7 in English and Arabic. Never post your booking reference or card details in a public reply.
Yes, on two conditions. The itinerary must start in India, and you must have booked on emirates.com more than 15 days before the first flight. Then you can ask for a full refund within 48 hours of the ticket being issued.
Report it at the baggage services desk before you leave the airport. You get a PIR reference of 10 or 11 letters and numbers.
- Track the claim with the PIR and your last name on the delayed or damaged baggage page.
- Tracing can take up to 21 days.
- Missed the desk with a damaged bag? File online within 7 days, with photos and the purchase receipt.
The Mumbai store is at 3 Mittal Chamber, 228 Nariman Point: Monday to Friday 9 AM till 7 PM, Saturday 10 AM to 6 PM. Near Delhi, the DLF Cyber Hub store in Gurugram opens daily from 10 AM to 6.30 PM. Stores in seven more cities, Bengaluru and Chennai among them, open on weekdays.
Keep the booking reference and the passenger's last name as on the ticket, along with ticket number. Add your Emirates Skywards number if you have one, and the PIR for a bag claim.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Emirates. Always confirm on the official website. How we verify this.