e-District UP Helpline & Customer Care

Q: Does e-District UP have a helpline number?

The portal publishes call timings of 10 AM to 5 PM, Monday to Saturday, except government holidays. Administrative issues go to the Centre for e-Governance, and service problems to your district's Service Provider.

Q: What certificates can I apply for on e-District UP?

The portal handles income, caste and domicile certificates among other services, along with verification of certificates already issued.

Q: How do I check my e-District UP application status?

Use the application number issued at submission on the official portal. It shows the stage the file has reached and which office is holding it.

Q: How do I verify a certificate issued through e-District UP?

The portal has a verification service where a certificate number confirms whether the document is genuine. Employers and colleges use it, so a certificate that fails verification is worth questioning.

Q: My income certificate application is pending, whom do I follow up with?

Applications are verified by the lekhpal and tehsil office, so that is where a pending file sits. The portal also publishes a district-wise District Service Provider list, and that contractor handles delivery in your district.

Q: How much does an e-District UP certificate cost?

Only the prescribed government fee applies, which is small. Use only edistrict.up.gov.in, since lookalike sites carrying their own helpline numbers exist and are not government-run.

edistrict.up.gov.in

verified

Last verified Aug 2026 · numbers can change, confirm on the official site.

All contact details

Centre for e-Governance ceg.up.nic.in

HoursMon-Sat, 10 AM - 5 PM

Official siteedistrict.up.gov.in

Is e-District UP down right now?

Check live status before you call, it may just be busy.

About e-District UP

Income, caste, domicile and other certificates in Uttar Pradesh are applied for and tracked on e-District UP, the state government's own citizen-services portal. That official link is listed here so you apply on the government portal itself.

For an application which is not moving, your tehsil or a nearby common service centre (CSC) is the place to follow up. The fees are small and fixed, so if someone promises a certificate quickly for extra money, it is a scam.

e-District UP helpline — questions

The portal publishes call timings of 10 AM to 5 PM, Monday to Saturday, except government holidays. Administrative issues go to the Centre for e-Governance, and service problems to your district's Service Provider.

The portal handles income, caste and domicile certificates among other services, along with verification of certificates already issued.

Portal par registration karke online aavedan karein, ya Jan Seva Kendra se karwaein. Application number sambhal kar rakhein, status usi se dikhta hai.

Use the application number issued at submission on the official portal. It shows the stage the file has reached and which office is holding it.

The portal has a verification service where a certificate number confirms whether the document is genuine. Employers and colleges use it, so a certificate that fails verification is worth questioning.

Applications are verified by the lekhpal and tehsil office, so that is where a pending file sits. The portal also publishes a district-wise District Service Provider list, and that contractor handles delivery in your district.

Only the prescribed government fee applies, which is small. Use only edistrict.up.gov.in, since lookalike sites carrying their own helpline numbers exist and are not government-run.

Yes. Tap Download at the top to save an image of e-District UP's official contacts and links with the portal details.

Other helplines

Ayushman Bharat 14555 CoWIN 1075 DGFT 1800-572-1550 eNPS Portal 1800 210 0080 EPFO 1800-118-005 eShram 14434

Helpline details are compiled from public sources and verified periodically. Not affiliated with e-District UP. Always confirm on the official website. How we verify this.

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