DTDC Customer Care & Tracking Help
www.dtdc.com/in/
Online support
9606 911 811
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All contact details
HoursOnline support
Official sitewww.dtdc.com/in/
AddressDTDC Express Ltd, DTDC House, No.3, Victoria Road, Bengaluru, Karnataka 560047
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About DTDC
Being a franchise-based network, DTDC handles support through its own website and email, while the local franchise or branch deals with a specific parcel. Those official channels are listed here so you reach DTDC directly.
Keep your consignment or tracking number ready, and check parcel status on the official tracking page. Numbers claiming to be DTDC customer care on other sites are often fake, so stick to the official ones.
DTDC helpline — questions
The DTDC customer care number is +91 9606 911 811, based in Bengaluru. It covers consignment tracking, delivery problems, pickup requests and branch queries.
DTDC ka customer care number +91 9606 911 811 hai. Consignment tracking ya delivery ki problem is par batayein, consignment number saath rakhein.
No. It is an ordinary mobile number rather than an 1800 line, so your usual call rate applies. Writing to the support email costs nothing.
Use the consignment number from your receipt on the DTDC tracking page linked here. The sender has it if you were not the one who booked the parcel.
Yes, write to [email protected] with your consignment number and the problem. Email suits a claim or anything needing a record, and the official contact page also lists branch details.
Call +91 9606 911 811 with the consignment number, and raise it with the booking branch too, since that branch owns the shipment until it is handed on. If a seller shipped it, tell them as well, as they can escalate as the account holder.
Yes. The Download button near the top saves an image of DTDC's customer care number and official links, including the tracking page.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with DTDC. Always confirm on the official website. How we verify this.