Cyber Crime Portal Helpline & Customer Care

1930, the national toll-free helpline for online financial fraud. Officials of your State or UT police take the call and register the complaint. Other cyber crimes, like a hacked account or abusive posts, are reported on cybercrime.gov.in.

Online fraud mein paise gaye hain to turant 1930 dial karein. Call free hai aur State police ke adhikari shikayat darj karte hain. Baaki shikayat cybercrime.gov.in par darj hoti hai.

The official notes your name, mobile number, address and transaction details, and an acknowledgement number comes to you by SMS. The complaint goes to banks and payment firms so they can try to freeze the money.

You then have to file the formal complaint on cybercrime.gov.in within 24 hours, using that acknowledgement number.

[email protected] is the contact address of I4C, the Ministry of Home Affairs centre that runs the portal. A complaint itself is registered on cybercrime.gov.in or through 1930, because the State or UT police act on it from there.

Start with the police station or cyber cell named on your complaint. The Contact Us page of cybercrime.gov.in lists a Nodal Cyber Cell Officer and a Grievance Officer for every State and UT, for Report and Track complaints where the response was not right.

Call 011 2343 8207 or 011 2343 8208. The office is at the 5th Floor, NDCC-II Building, Jai Singh Road, New Delhi. For a fraud that just happened, 1930 is faster than the office line.

Keep your name, mobile number, address and the transaction details ready. Bank statement, transfer receipt, chat screenshots and the suspect's number are also needed later, when you complete the complaint on the portal.