Claude

Claude Support & Help

claude.ai

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All contact details

Support Email [email protected]
Report a response [email protected]
HoursOnline help centre
Official siteclaude.ai
Social & support

Is Claude down right now?

Check live status before you call, it may just be busy.

About Claude

Claude is made by Anthropic and has no phone helpline. Account, billing, login and product issues go through Anthropic's own online help centre and support email, and those official contacts are listed here so you reach Anthropic directly.

Because there is no official phone number, treat any number claiming to be Claude or Anthropic support as a scam. Use only the help centre and support email shown here, and be wary of third-party apps charging for what they call official Claude access.

Claude helpline — questions

No. Anthropic runs no phone helpline. Support is through the official help centre and published email addresses, all linked on this page.
Use the help centre, or write to [email protected] from the email address on your account. Include whether you are on a free, Pro or Team plan, as that decides what can be actioned.
Official help centre se ticket raise karein ya [email protected] par mail karein. Phone helpline nahi hai.
There is a separate address for this, [email protected], distinct from ordinary support. Use it for a response that was unsafe or harmful rather than merely wrong.
Cancel from settings inside your account, which stops the next renewal. For a disputed charge, write to support with the date and amount from your card statement.
No, so any number presented as Claude or Anthropic customer care is not genuine. Nobody will call you asking for payment or account credentials.
Yes. Tap Download near the top to save an image of Claude's official contacts and links, including the separate safety reporting address.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Claude. Always confirm on the official website. How we verify this.