Asianet Broadband Customer Care & Complaint Helpline
asianetbroadband.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
Is Asianet Broadband down right now?
Check live status before you call, it may just be busy.
About Asianet Broadband
Asianet Satellite Communications Limited runs Asianet Broadband support on the helpline 9019 500 400, which Asianet describes as round-the-clock voice support, and on toll-free 1800 425 4725 from Monday to Saturday, 9.30 AM to 5.30 PM.
Chat is on WhatsApp at 80860 11333, and email goes to [email protected]. An unresolved complaint moves to the Nodal Officer after 24 hours.
Asianet Broadband helpline — questions
9019 500 400 is the helpline, which Asianet says offers voice support 24x7. Toll-free 1800 425 4725 runs Monday to Saturday, 9.30 AM to 5.30 PM.
Yes, the helpline 9019 500 400. Use it for no-internet and speed complaints at night or on Sundays, when the toll-free line is closed.
80860 11333, Asianet's WhatsApp chat support. It is listed for both Asianet Fiber and Asianet Cable customers.
[email protected]. Write from your registered email and include your subscriber code. Asianet Cable customers use [email protected] instead.
If customer care has not fixed it, use the Complaint Escalation form on asianetbroadband.in, quoting your complaint number.
Asianet's site sets out the later stages, up to the Appellate authority.
The Customer Care page on asianetbroadband.in lists an area customer care in-charge for each town, picked by district. Asianet also has more than 100 offices across Kerala.
Call 80860 11111 for a new connection, or fill the Get Connection form. Keep ID and address proof and photos ready for the paperwork.
Keep your subscriber code, registered mobile number and any earlier complaint number. Note which modem lights are on also.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Asianet Broadband. Always confirm on the official website. How we verify this.