Aaple Sarkar Helpline & Customer Care

1800 120 8040, the Citizen Call Centre, toll-free and open 24x7. Call it to know which documents and fees a service needs, or for help with an application.

[email protected]. The portal asks citizens to write there about bugs, errors or anything on the portal that does not work. Mention your Application ID and district in the mail.

Yes. The Aaple Sarkar Grievance Redressal portal lists 1800 120 8040 as its 24x7 call centre too, for technical trouble while filing a complaint.

The grievance portal lets you ask the nodal officer of that office about a pending complaint, and lists their contacts on its Officer and Contact page. If you are not satisfied with the reply, you can mark it unsatisfied and move it to a higher authority.

Under the Right to Public Services Act, a delayed or wrongly refused service can be appealed to senior officers in the department. The final appeal goes to the Maharashtra State Commission for Right to Service in Mumbai, on 022 2283 2346.

Those services moved to MAITRI, the Maharashtra Industry, Trade and Investment Facilitation portal of the Department of Industries. It has its own login, registration and grievance option.

Yes, an Aaple Sarkar Seva Kendra. The portal's Sewa Kendra menu lists centres by district and taluka, with the operator's address and mobile number.