Testbook

Testbook Helpline & Candidate Support

testbook.com

verified

Customer care

1800 203 0577

Last verified Oct 2026 · numbers can change, confirm on the official site.

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About Testbook

Help for Testbook, run by Testbook Edu Solutions Pvt. Ltd., comes through three channels: the toll-free helpline 1800 203 0577, live chat on the site, and email to [email protected].

Every request gets a ticket number, and Testbook aims to reply within 24 hours. Complaints that support does not settle go to its Grievance Officer at [email protected].

Testbook helpline — questions

Call the toll-free helpline 1800 203 0577. The support team takes questions on membership, courses, tests and technical problems.

Testbook par call karne ke liye 1800 203 0577 milayein, yeh muft hai. Mail se madad chahiye to [email protected] par apni dikkat aur screenshot bhejein, aur ticket number sambhal kar rakhein.

Email [email protected]. Sum up the issue in the subject line and attach screenshots. Testbook aims to reply within 24 hours and sends a ticket number to track it.

Yes. Open live chat on testbook.com and either leave your contact number or type your message. The team gets back to you from there.

Ask within 24 hours of the order, with the order number and the reason. Refunds apply only before login details or material are sent, and special-offer products cannot be cancelled. Approved refunds take up to 14 business days, to the original payment mode.

Autopay renews the Pass until you cancel it. Cancel at least 24 hours before a free trial ends to avoid the charge. If you paid through Google Play or the App Store, cancel and raise billing disputes there.

Start with [email protected] and keep the ticket number. When support has not solved it, email the Grievance Officer at [email protected], quoting that ticket number and your registered details.

Keep your registered mobile number or email, the order or transaction ID, and a screenshot of the error. With these, the team at 1800 203 0577 or [email protected] can find your account quickly.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Testbook. Always confirm on the official website. How we verify this.