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Tata 1mg

Tata 1mg Customer Care & Helpline

1mg.com

verified

Grievance cell Mon-Fri, office hours

1800 212 2323
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Customer Care (Toll-free) 1800 212 2323
Customer Care (Alternate) 0124 416 6666
Support Email [email protected]
Help Centre www.1mg.com/help
Chat Support www.1mg.com/support/chat
Grievance Redressal www.1mg.com/grievance-redressal-policy
HoursGrievance cell Mon-Fri, office hours
Official site1mg.com
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About Tata 1mg

Medicine orders, lab tests, refunds and account queries on Tata 1mg, the online pharmacy and healthcare platform, go to its own toll-free line, WhatsApp and email. Those official contacts are listed here so you reach Tata 1mg directly.

Since medicines can be urgent, keep your order number ready. A debited but unconfirmed order is normally refunded, so do check first, and use only the official contacts, as fake pharmacy helplines are used to collect payments.

Tata 1mg helpline — questions

The Tata 1mg customer care number is 1800 212 2323, with 0124 416 6666 as the alternate. Both cover medicine orders, delivery, returns, refunds and lab bookings.
Tata 1mg ka customer care number 1800 212 2323 hai, ya 0124 416 6666 par call karein. Order ya refund ki problem in par batayein.
1800 212 2323 is toll-free. The 0124 number is a Gurugram landline and is charged at your usual rate, and chat support costs nothing.
Raise it against the order in the app on the same day where you can, with a photograph if an item is wrong or damaged. Prescription medicines have stricter return rules than general items.
Tata 1mg runs a two-level process, starting with the customer service head and then a designated Grievance Officer, whose details are published in its grievance redressal policy.
Diagnostics is run separately from the pharmacy side, with its own support and grievance route. Say clearly that your query is about a lab test so it reaches the right team.
The service is run by Tata 1MG Healthcare Solutions Private Limited, with offices in Gurugram and New Delhi. That is the name to use in any formal or regulatory correspondence.
Yes. Tap Download near the top to save an image of Tata 1mg's customer care numbers and official links with the verified contacts.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Tata 1mg. Always confirm on the official website. How we verify this.