Tata 1mg

Tata 1mg Customer Care & Helpline

1mg.com

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Last verified Oct 2026 · numbers can change, confirm on the official site.

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Order medicines on call 1800 212 2323
Grievance Officer [email protected]
Official site1mg.com
AddressTata 1MG Healthcare Solutions Pvt Ltd, 5th Floor, Tower B, The Presidency Building, 46/4 Mehrauli Gurgaon Road, Sector 14, Gurugram, Haryana 122001

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About Tata 1mg

Tata 1mg, run by Tata 1MG Healthcare Solutions Private Limited, handles support through chat: the chat assistant on its contact page and in the app takes order, refund and account issues, and passes you to a person when needed. Written queries go to [email protected].

To order medicines by phone, call 1800-212-2323 or ask for a call back. Complaints that chat does not settle go to the Grievance Officer at [email protected], and you get a unique ID to track them.

Tata 1mg helpline — questions

Tata 1mg publishes 1800 212 2323 as its order-on-call line, for ordering medicines by phone or asking for a call back. For an existing order, a refund or your account, use chat support on the website or app, or email [email protected].

Dawai phone par order karne ke liye 1800 212 2323 par call karein. Order ya refund ki dikkat ke liye app ya website par chat support use karein, ya [email protected] par mail karein.

Yes. 1800 212 2323 is an 1800 number, free to call from India, and Tata 1mg uses it for ordering medicines on call.

[email protected] is the address on Tata 1mg's contact page. For a complaint that chat has not settled, write to the Grievance Officer at [email protected].

Raise it within 7 days of delivery through chat or the contact page. Wrongly ordered items and partly used strips cannot be returned; a damaged or wrong item can, in its original pack with the invoice.

Start on chat support. If that does not settle it, email the Grievance Officer at [email protected]; you get a unique ID to track the complaint. Tata 1mg's grievance redressal policy sets out the timelines and the step after that.

Raise it on chat support. Tata 1mg's policy allows a refund request if a lab report is late by more than 72 hours beyond the promised time without a proper reason.

Tata 1MG Healthcare Solutions Private Limited, a Tata group company. Its corporate office is in Sector 14, Gurugram, and its registered office in Okhla, New Delhi.

Yes. Tap Download to keep Tata 1mg's order line, email and grievance route as one image.

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