SBSTC Customer Care & Booking Support
sbstconline.co.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About SBSTC
For help with an online ticket, SBSTC (South Bengal State Transport Corporation) asks passengers to call 7699993930 or WhatsApp 7699994000. Refund and cancellation queries go to [email protected].
The corporate office is in Durgapur, on 0343-2556419, and the Belghoria divisional office in Kolkata answers on 033-25442194.
SBSTC helpline — questions
7699993930 for technical help with online booking, or WhatsApp 7699994000 for any assistance. Both are printed on sbstconline.co.in.
Call 7699993930 or WhatsApp 7699994000. As of now, sbstconline.co.in shows these two mobiles and the Durgapur and Belghoria office lines, with no 1800 number.
Email [email protected], the address in SBSTC's refund and cancellation policy. Refunds normally reach the debited account within 8 working days. Give your ticket number and payment date.
Yes. It is the email SBSTC itself gives for refund and cancellation queries, even though it is a Gmail ID.
The Durgapur corporate and divisional office, on Dr B.C. Roy Avenue, is 0343-2556419; it doubles as the fax line. The Belghoria divisional office at 5/5 B.T. Road, Kolkata, is 033-25442194.
Yes. The Durgapur State Transport Corporation (DSTC), set up in 1973, was renamed South Bengal State Transport Corporation on 17 March 1988, so as to serve the districts of South Bengal.
By net banking, debit card or credit card (Visa, Master, Maestro). SBSTC says no extra bank charge is needed for online payment.
Your registered mobile or login, the route, travel date and seat, and the payment reference if money was debited without a ticket. A screenshot of the payment status page helps too.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with SBSTC. Always confirm on the official website. How we verify this.